VoIP in 2007
VoIP will take on new roles in 2007.
In the networking space in 2007, Voice over Internet Protocol (VoIP) will be less about reducing communications cost on a converged IP network and more about improving productivity and creating new business applications that incorporate voice to generate new streams or enhance customer service. The steady vendor drumbeat in 2006 around unified communications helped lay the groundwork for new Web 2.0_style applications that use voice as one of several components.
"The year 2007 will be the year of VoIP apps," said Zeus Kerravala, an analyst with The Yankee Group. "Every major vendor in [the space] now has some sort of [development] community around them, like Avaya's DevConnect. Cisco has one, 3Com is starting one and Microsoft pushes that further along as well." Microsoft's joint partnership this year with Nortel Networks, which will allow the software giant to develop IP PBX functions that can run on any Windows server, will in 2007 hasten the demise of the hardware_based IP PBX, said Dave Passmore, an analyst at the Burton Group. At the same time, Kerravala said service providers will begin offering voice as a hosted service, creating a "business version of Vonage."
Source: http://www.eweek.com/article2/0,1895,2066839,00.asp
In the networking space in 2007, Voice over Internet Protocol (VoIP) will be less about reducing communications cost on a converged IP network and more about improving productivity and creating new business applications that incorporate voice to generate new streams or enhance customer service. The steady vendor drumbeat in 2006 around unified communications helped lay the groundwork for new Web 2.0_style applications that use voice as one of several components.
"The year 2007 will be the year of VoIP apps," said Zeus Kerravala, an analyst with The Yankee Group. "Every major vendor in [the space] now has some sort of [development] community around them, like Avaya's DevConnect. Cisco has one, 3Com is starting one and Microsoft pushes that further along as well." Microsoft's joint partnership this year with Nortel Networks, which will allow the software giant to develop IP PBX functions that can run on any Windows server, will in 2007 hasten the demise of the hardware_based IP PBX, said Dave Passmore, an analyst at the Burton Group. At the same time, Kerravala said service providers will begin offering voice as a hosted service, creating a "business version of Vonage."
Source: http://www.eweek.com/article2/0,1895,2066839,00.asp
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